Terms & Conditions

Terms & Conditions

Last Updated: 01 Jan 2024

Welcome to Urban Hustle! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or shopping on urbanhustle.in, you agree to these terms. If you disagree with any part of these Terms & Conditions, you should not use our website or services.

1. General Information

• Urban Hustle is an online clothing and accessories store offering apparel for men, women, and kids, along with other related products.
• All products sold on Urban Hustle are sourced, stocked, and shipped by us or our trusted fulfillment partners.

2. Eligibility to Use

• By using this website, you confirm that you are at least 18 years of age or have parental/guardian consent.
• You agree to use this website solely for lawful purposes and in compliance with these Terms & Conditions.

3. Products and Pricing

• Prices are displayed in INR (Indian Rupees) and are subject to change without notice.
• While we strive to ensure accuracy, errors in product descriptions, prices, or images may occur. Urban Hustle reserves the right to correct any errors and update orders accordingly.
• Discounts, sales, or promotional offers are subject to specific terms and may be revoked at our discretion.

4. Orders and Payments

• Orders are confirmed only upon successful payment.
• Payment options include [list payment methods, e.g., credit/debit cards, UPI, Net Banking, Wallets].
• Urban Hustle reserves the right to refuse or cancel any order for reasons such as unavailability, errors, or suspected fraudulent activity.

5. Shipping and Delivery

• Orders are processed within 1-3 business days and shipped via reliable carriers. Delivery times may vary depending on your location.
• Estimated delivery times are provided during checkout but are not guaranteed due to factors beyond our control (e.g., weather, customs delays).
• Shipping fees are calculated at checkout. Free shipping may apply for orders over a certain amount as per our promotions.
• Urban Hustle is not responsible for delays caused by incorrect or incomplete shipping details provided by customers.

6. Returns, Exchanges, and Refunds

• Eligibility: Returns or exchanges are accepted within 7 days of delivery for unused, unworn, and undamaged items in their original packaging with tags intact.
• Damaged Products: In case of damaged or defective items, customers must provide an unboxing video as proof to process the return or exchange request.
• Process: To initiate a return or exchange, contact our support team at help.urbanhustle@gmail.com with your order details.
• Refunds: Approved refunds will be processed back to your original payment method within 7-10 business days.
• Urban Hustle reserves the right to deny returns or exchanges that do not meet our policy criteria.

7. Product Care

• Care instructions are provided on product labels and must be followed to maintain the quality of your purchase. Urban Hustle is not liable for damage caused by improper care.

8. Intellectual Property

• All content on urbanhustle.in, including but not limited to text, images, graphics, and logos, is the property of Urban Hustle and is protected by copyright laws.
• You may not reproduce, distribute, or use our content without prior written consent.

9. Limitation of Liability

• Urban Hustle strives to deliver high-quality products and services. However, we are not liable for:
  • Minor differences in product colors due to screen settings.
  • Losses or damages caused by third-party carriers.
  • Delays or failures due to circumstances beyond our control (e.g., natural disasters).
• Our liability is limited to the value of the product(s) purchased.

10. Privacy Policy

• By using our website, you consent to our collection and use of your information as outlined in our Privacy Policy.
• Your personal information will not be shared or sold to third parties, except as required to fulfill your order or comply with legal obligations.

11. Changes to Terms & Conditions

• Urban Hustle reserves the right to modify these Terms & Conditions at any time without prior notice. Updates will be effective upon posting on our website.
• Continued use of our website after changes constitutes your acceptance of the revised terms.

12. Governing Law

• These Terms & Conditions are governed by the laws of [India]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [India].

13. Contact Us

If you have any questions or concerns about these Terms & Conditions, please Call or WhatsApp us at +91 8699376566 OR reach out to our customer support team at Contact Us.

By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.